The Home Depot

Reviews

• Roland E Fontaine Jr

  Oct, 16 2018
  ★ ★ ★ ☆ ☆
  We shop here all the time for remodeling homes. The selection is good and the staff is helpful. The concern I have is checking out is not very efficient and the customer service desk is hit or miss. Depends on who you get there. About half and customer service team don't really recognize you as a customer or person. So everything is a struggle with them. My wife bought wood flooring for a whole house the other day. The very next morning they called and said we didn't pay for it so the floor would be put back. She went up right away and even the store manager had no idea what the lady did the day before but it was paid for. My wife said the person that rang her up that day was new and the person helping her just didn't care so I guess that's the problem. The other half do awesome to welcome you and take care of anything you need. If they could just get the customer service and check out to smile and act like they want to help you this store would be a five for sure!!!

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